How to Handle a Roof Leak

4/5/2024 (Permalink)

Roof leak in Birmingham, MI

During the rainy season in Michigan two of the worst words a home or business owner can hear are ‘roof leak.’ With an early spring this year, there a few tips we would like to share with you about identifying the source area in the beginning, all the way to the leak potentially becoming an emergency.

Here are a few of the many places water typically comes through your roof:

1. Worn, broken or missing shingles
2. Where nails have worked loose
3. Corroded or poorly sealed roof flashing around vents, skylights or chimneys
4. Along the intersections of roof planes

Along with being a major inconvenience, a roof leak can cause serious problems for business and homeowners. They can ruin insulation, become a home for black mold to spread, damage interior ceilings and walls, rot the wooden framing, and above all – ruin your belongings.

Here are a few things to check up on that will cause your roof to leak:

1. The age of your roof
2. Brick chimneys
3. Flashing
4. Missing shingles
5. Vent Boot
6. Holes
7. Complex roof architecture
8. Clogged gutters
9. Skylights
10. Shiners

A roof leak during a storm can become a major emergency, especially in a rainy Michigan spring. However, after the storm is a whole other ballgame and that is where we, SERVPRO of Rochester, come in. If water has affected the contents of your home due to a leaky roof, we can work with you and your insurance company to clean up the mess as well assess and potentially restore your contents as quickly as possible.

Call us at (248) 608-2667

Spring Cleaning

3/14/2024 (Permalink)

Before and after photos of a finished basement after technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Rochester technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

• We have specially formulated SERVPRO chemicals
• We use green products safe for pets
• HEPA vacuuming
• Carpet Deodorization and cleaning
• Ozone Machine for strong odors
• Using reach poles to clean tall ceilings
• Washing walls/moldings/baseboard etc.
• Floor cleaning
• Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 608-2667

How to Handle a Roof Leak

4/5/2023 (Permalink)

Roof leak in Birmingham, MI

During the rainy season in Michigan two of the worst words a home or business owner can hear are ‘roof leak.’ With an early spring this year, there a few tips we would like to share with you about identifying the source area in the beginning, all the way to the leak potentially becoming an emergency.

Here are a few of the many places water typically comes through your roof:

1. Worn, broken or missing shingles
2. Where nails have worked loose
3. Corroded or poorly sealed roof flashing around vents, skylights or chimneys
4. Along the intersections of roof planes

Along with being a major inconvenience, a roof leak can cause serious problems for business and homeowners. They can ruin insulation, become a home for black mold to spread, damage interior ceilings and walls, rot the wooden framing, and above all – ruin your belongings.

Here are a few things to check up on that will cause your roof to leak:

1. The age of your roof
2. Brick chimneys
3. Flashing
4. Missing shingles
5. Vent Boot
6. Holes
7. Complex roof architecture
8. Clogged gutters
9. Skylights
10. Shiners

A roof leak during a storm can become a major emergency, especially in a rainy Michigan spring. However, after the storm is a whole other ballgame and that is where we, SERVPRO of Rochester, come in. If water has affected the contents of your home due to a leaky roof, we can work with you and your insurance company to clean up the mess as well assess and potentially restore your contents as quickly as possible.

Call us at (248) 608-2667

Spring Cleaning

3/9/2023 (Permalink)

Before and after photos of a finished basement after technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Rochester technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

• We have specially formulated SERVPRO chemicals
• We use green products safe for pets
• HEPA vacuuming
• Carpet Deodorization and cleaning
• Ozone Machine for strong odors
• Using reach poles to clean tall ceilings
• Washing walls/moldings/baseboard etc.
• Floor cleaning
• Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 608-2667

How to Remove Bad Odors From Your Home, Car or Office

11/29/2022 (Permalink)

One of our many high tech pieces of equipment that can aid in deodorization

A bad odor in your car can become extremely bothersome because more than likely you drive your car every single day. There are endless causes for a bad smell in your car, however, when getting rid of the odor there are fewer possibilities.

Common suggestions for getting rid of an odor in your car are to vacuum the upholstery, sprinkling baking soda on the area where the smell seems to be coming from, leaving a chunk of charcoal in there for a few days, or using a natural deodorizer. If none of those take care of the odor, that is when you need to call in a professional cleaning company like us and let our SERVPRO of Rochester technicians take care of your vehicle.

We use specific machinery and chemicals to safely and effectively remove odors after identifying the source. We have many methods of deodorizing a space including ozone machines, chemical solvents, and even as far as professional upholstery and carpet cleaning.

If you have an odor in your home, business, or vehicle call us at (248) 608-2667

Sewage Loss Before and After

6/9/2022 (Permalink)

Before and after of a sewage loss in Rochester Hills, MI

Have you ever been faced with a mess that you don’t want to or don’t know how to clean up? Our SERVPRO of Rochester technicians completely understand that and are ready to swoop in 24/7 – 365 to help tackle any disaster.

For example, maybe you have faced an unsanitary issue in the home of someone you know, whether it be someone elderly, family, friend, or neighbor, and you are unsure how to clean up or how to help them. SERVPRO of Rochester Hills technicians has the proper equipment, tools, professionalism, and processes to clean up and help whoever it is in the most efficient way possible - taking the worry off you.

We will work with you, the homeowner or tenant, as well as the insurance company to cover all the bases in cleaning the home. We use specially formulated chemicals, including disinfectants, floor cleaners, carpet cleaners, and deodorizers to properly clean up an unsanitary situation. We are always prepared and take all the necessary precautions, including wearing protective gear, when faced with messes like these. Situations like these can be difficult but we are trained and ready to face them whenever you need us!

Call us today at (248) 608-2667 if you need help!

How We Handle Hoarding Situations

6/8/2022 (Permalink)

No matter the size of the clean-up, our crew will get it done.

Our SERVPRO of Rochester technicians pride themselves on being able to "clean up anything you don’t want to" whether you had a disaster affect your home or not. There are plenty of common and uncommon reasons you would need what we call a trash-out, we have seen and dealt with them all.

For instance, if you have a home or basement full of wet or just plain unwanted things, we can haul that away for you. If you are a rental homeowner and a tenant left a ton of trash in your rental property, we can take that away for you and clean the home. If there is an elderly or physically handicapped person you may know that can not take care of their home and let things pile up, we can take care of that for them. The possibilities are endless, and we have the ability to deal with hazardous material being that we have access to personal protective equipment (PPE).

If you need our experienced SERVPRO of Farmington & Farmington Hills technician's help, call (248) 608-2887.

Earth Day 2022

4/21/2022 (Permalink)

SERVPRO Earth Day 2022

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

• #249 Window Green Clean
• #250 All Surface Green Clean
• #251 Carpet and Upholstery Green Clean

These products have a pH-neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

April Showers Bring May Flowers (and Flooded Basements)

4/19/2022 (Permalink)

Skip the stress, call in the professionals!

As any Michigander knows, springtime means heavy rainfall for us. The April showers may bring May flowers and nice weather; however, it can also flood basements for a lot of homeowners. Most homeowners who have experienced or are prone to flooding in their basement may take some cautionary steps like waterproofing, gutter maintenance, proper landscaping, inspecting and repairing foundation cracks, sump pump maintenance, and even installing window well covers, however, heavy rainfall can cause your basement to flood despite all of it. 

Basements can flood at any time, but primarily after winter moving into spring when we have a lot of rain combined with the ground thawing. Flooding can occur by seepage or flow through the walls or foundation floor, from surface water sources, or by a sanitary or storm sewer backup.

Most homeowners’ first reaction when their basement floods is to panic and start trying to clean it up themselves, granted if it’s a tiny bit in a small area you may be able to, but typically the problem is too large for you to handle. That is where our water-certified SERVPRO of Rochester technicians come in. We are a 24-hour Emergency Service that can effectively work with you and your insurance company to extract the water, dry out the structure, demo any damaged materials such as wet walls and flooring, as well as assess and potentially restore any contents you may have in your basement.

Call us at (248) 427-1500!

Spring Cleaning

3/7/2022 (Permalink)

Before and after photos of a finished basement after technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Rochester technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

• We have specially formulated SERVPRO chemicals
• We use green products safe for pets
• HEPA vacuuming
• Carpet Deodorization and cleaning
• Ozone Machine for strong odors
• Using reach poles to clean tall ceilings
• Washing walls/moldings/baseboard etc.
• Floor cleaning
• Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 608-2667

New Technology: The ESPORTA IS4000 Soft Contents Washing Machine

11/29/2021 (Permalink)

The Esporta iS4000 washing machine in the SERVPRO of Farmington and Farmington Hills Warehouse

Restore, don't replace!

At SERVPRO of Rochester, we're always staying up to date with the latest and greatest technology. Our ESPORTA iS4000 soft contents washing machine is capable of removing deep soot and mold from soft contents such as clothing, bedding, stuffed animals, purses, shoes, hats, and more! 

This machine is great at restoring items that a commercial washing machine cannot handle. After a fire or water damage, items that seem to be a total loss or unsalvageable can now be restored instead of replaced. Replacing sentimental items after a fire is devastating. With new ESPORTA technology, you no longer have to worry about losing irreplaceable items. 

Smelly sports equipment? We can help!

Not only can the ESPORTA iS4000 restore damaged soft contents, but it is also extremely beneficial at sanitizing and removing those stinky odors from sports equipment.

Are you interested in having your sports team's equipment cleaned and sanitized? Give us a call today for a free quote or head to Facebook and send us a direct message. 

248-427-1500

Sewage Clean Up in Rochester, MI

6/23/2021 (Permalink)

Before and after cleaning sewage on and surrounding a toilet at a home in Rochester, MI

Have you ever been faced with a mess that you don’t want to or do not know how to clean up? Our SERVPRO of Rochester Michigan technicians completely understand that and are ready to swoop in 24/7 – 365 to help tackle any disaster.

For example, maybe you have faced an unsanitary issue in the home of someone you know, whether it be someone elderly, family, friend, or neighbor, and you are unsure how to clean up or how to help them. The technicians at SERVPRO of Rochester have the proper equipment, tools, professionalism, and processes to clean up and help whoever it is in the most efficient way possible - taking the worry off you.

We will work with you, the homeowner or tenant, as well as the insurance company to cover all the bases in cleaning the home. We use specially formulated chemicals, including disinfectants, floor cleaners, carpet cleaners, and deodorizers to properly clean up an unsanitary situation. We are always prepared and take all the necessary precautions, including wearing protective gear, when faced with messes like these. Situations like these can be difficult but we are trained and ready to face them whenever you need us!

Call us today at (248) 608-2667 if you need help!

How to Get Rid of a Bad Smell in Your House, Car, or Office

6/21/2021 (Permalink)

One of our many high tech pieces of equipment that can aid in deodorization

A bad odor in your car can become extremely bothersome because more than likely you drive your car every single day. There are endless causes for a bad smell in your car, however, when getting rid of the odor there are fewer possibilities.

Common suggestions for getting rid of an odor in your car are to vacuum the upholstery, sprinkling baking soda on the area where the smell seems to be coming from, leaving a chunk of charcoal in there for a few days, or using a natural deodorizer. If none of those take care of the odor, that is when you need to call in a professional cleaning company like us and let our SERVPRO of Rochester technicians take care of your vehicle.

We use specific machinery and chemicals to safely and effectively remove odors after identifying the source. We have many methods of deodorizing a space including ozone machines, chemical solvents, and even as far as professional upholstery and carpet cleaning.

If you have an odor in your home, business, or vehicle call us at (248) 608-2667

Everyday is Earth Day at SERVPRO!

4/22/2021 (Permalink)

That's a lot of vans. #earthday

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

• #249 Window Green Clean
• #250 All Surface Green Clean
• #251 Carpet and Upholstery Green Clean

These products have a pH neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

How to Handle a Roof Leak

4/21/2021 (Permalink)

Damage to the ceiling of a home in Birmingham, Michigan due to a roof leak

During the rainy season in Michigan two of the worst words a home or business owner can hear are ‘roof leak.’ With an early spring this year, there a few tips we would like to share with you about identifying the source area in the beginning, all the way to the leak potentially becoming an emergency.

First things first, here are a few of the many places water typically comes through your roof:

1. Worn, broken or missing shingles
2. Where nails have worked loose
3. Corroded or poorly sealed roof flashing around vents, skylights or chimneys
4. Along the intersections of roof planes

Along with being a major inconvenience, a roof leak can cause serious problems for business and homeowners. They can ruin insulation, become a home for black mold to spread, damage interior ceilings and walls, rot the wooden framing, and above all – ruin your belongings.

Here are a few things to check up on that will cause your roof to leak:

1. The age of your roof
2. Brick chimneys
3. Flashing
4. Missing shingles
5. Vent Boot
6. Holes
7. Complex roof architecture
8. Clogged gutters
9. Skylights
10. Shiners

A roof leak during a storm can become a major emergency, especially in a rainy Michigan spring. However, after the storm is a whole other ballgame and that is where we, SERVPRO of Rochester, come in. If water has affected the contents of your home due to a leaky roof, we can work with you and your insurance company to clean up the mess as well assess and potentially restore your contents as quickly as possible.

Call us at (248) 608-2667

SERVPRO of Rochester is Here to Help

3/4/2021 (Permalink)

SERVPRO of Rochester cut out part of the ceiling in order to fully dry out the area.

We love to hear from our customers! These homeowners recognized our crew for their hard work and quick response to a water damage.

“Mike and I discovered last week we had ice damage to our home and we had walls and ceilings removed and big equipment brought in fast to dry everything and now waiting for our insurance company to come and assess the damaged so we can move forward to rebuild what was damaged.

Our saving grace was this amazing company that came in fast (24 hours from our call) to take care of the water damage throughout several of our walls, ceiling, and part of our bedroom floor. Kyle is the guy we worked with that came into our home and was very knowledgeable & professional. We couldn’t of asked for a better team that came with him and took care of everything fast… 

Mike and I highly recommend this company if you run into any problems/issues with your home.”

Mike and Kristin C.

Livonia, MI

The Esporta IS4000 Soft Contents Washing Machine

11/30/2020 (Permalink)

The Esporta IS4000 Soft Contents Wash Machine

The Esporta Wash System Capabilities

SERVPRO of Rochester has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Often times, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

• Purses
• Shoes
• Clothes
• Stuffed Animals
• Linens
• Bedding
• Pillows
• Leathers
• Furs
• Hats
• & More!

The Process:

After our SERVPRO of Rochester technicians are called out to a job, whether it be commercial or residential, a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as new! 

What is a Trash Out

6/12/2020 (Permalink)

Excessive contents need to be cleaned out after years of collecting items at this condo in Oakland County.

Our SERVPRO of Rochester technicians pride themselves on being able to "clean up anything you don’t want too” whether you had a disaster affect your home or not. There are plenty of common and uncommon reasons you would need what we call a trash-out, we have seen and dealt with them all.

For instance, if you have a home or basement full of wet or just plain unwanted things, we can haul that away for you. If you are a rental homeowner and a tenant left a ton of trash in your rental property, we can take that away for you and clean the home. If there is an elderly or physically handicapped person you may know that can not take care of their home and let things pile up, we can take care of that for them. The possibilities are endless, and we have the ability to deal with hazardous material being that we have access to personal protective equipment (PPE).

If you need our experienced SERVPRO of Rochester technicians help, call (248) 608-2667

Advanced Drying Equipment

6/9/2020 (Permalink)

Floor Mat Drying System in Farmington Hills home was used to dry the hardwood floor. Without this system, the floor might have to be replaced.

5/16/2019

Here at SERVPRO of Rochester, we use many different types of drying equipment and techniques to dry out your home or business in the event of a water damage. Our technicians are able to assess and understand how to mitigate a number of flooring, wall types, and other surfaces to make sure that you are receiving the most efficient and effective service during a stressful situation. We use industry-specific fans and air movers, alongside the newest technology called the HP Plus Floor Drying Package, which is a floor mat drying system.

The HP Plus Floor Drying Package is used to dry hidden areas of moisture in and under flooring including wood flooring, marble, tile, subfloor, etc. The system's panels can also be used to dry plaster walls and other dense materials. So, before you worry about a custom floor in your home or business or think that any of the flooring or walls can’t be dried, let our SERVPRO of Rochester technicians assess your situation and see if the floor mat drying system can help you.

Call us at (248) 608-2667!

Our Technology

4/27/2020 (Permalink)

Drying carpet in a commercial building

The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Rochester professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

An infrared camera may be used to identify water location for thorough water removal.
Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment: 

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

Submersible and gas-powered pumps for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment: 

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

High-speed air movers cause moisture to evaporate at a faster pace
Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization:

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

Air scrubbers

Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments:

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

Deodorization products control odors from excessive moisture.
Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We have the technology available to help you in the event of a disaster, call us today!

Every Day is Earth Day at SERVPRO!

4/22/2020 (Permalink)

This year, we celebrate Earth Day's 50th anniversary!

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

• #249 Window Green Clean
• #250 All Surface Green Clean
• #251 Carpet and Upholstery Green Clean

These products have a pH neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rochester, 248-608-2667

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

The Esporta IS4000 Soft Contents Wash Machine

11/25/2019 (Permalink)

The Esporta IS4000 Soft Contents Wash Machine

The Esporta Wash System Capabilities

SERVPRO of Rochester has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Often times, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

• Purses
• Shoes
• Clothes
• Stuffed Animals
• Linens
• Bedding
• Pillows
• Leathers
• Furs
• Hats
• & More!

The Process:

After our SERVPRO of Rochester technicians are called out to a job, whether it be commercial or residential, a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as new! 

What is a Trash Out?

4/30/2019 (Permalink)

Excessive contents need to be cleaned out after years of collecting items at this condo in Oakland County.

Our SERVPRO of Rochester technicians pride themselves on being able to "clean up anything you don’t want too” whether you had a disaster affect your home or not. There are plenty of common and uncommon reasons you would need what we call a trash-out, we have seen and dealt with them all.

For instance, if you have a home or basement full of wet or just plain unwanted things, we can haul that away for you. If you are a rental homeowner and a tenant left a ton of trash in your rental property, we can take that away for you and clean the home. If there is an elderly or physically handicapped person you may know that can not take care of their home and let things pile up, we can take care of that for them. The possibilities are endless, and we have the ability to deal with hazardous material being that we have access to personal protective equipment (PPE).

If you need our experienced SERVPRO of Rochester technicians help, call (248) 608-2667

How Does SERVPRO Handle Your Belongings?

4/24/2019 (Permalink)

SERVPRO of Rochester packed out a home after a water loss.

In the event of a disaster in your home, whether it be water, fire, mold, or sewage, SERVPRO of Rochester will be there to take care of all your personal belongings alongside the home itself. When we come into your home to do mitigation, we may require something called a Pack-Out, meaning we assess and carefully pack up the contents of your home that do not need to be disposed of.

During a pack-out we will address if the contents of your home including furniture, need to be cleaned – meaning they were affected by the type of loss you had, stored only – meaning unaffected, or disposed of – meaning they are affected beyond repair.

During a pack-out we use an industry specific software to categorize and photo inventory your belongings, that way we can provide the list to you and your insurance company/adjuster to review. This is also to ensure that once your contents are brought to our climate-controlled facility, we can pull any items or boxes that you would like back sooner than others by way of the software showing us exactly where it’s at and what it’s labeled as.

We try to make the devastation of a disaster in your home easier on you by making sure the process of a pack-out is painless from start to finish.

Call our SERVPRO of Rochester technicians at (248) 608-2667

What to Do About Mold in Your Attic

3/27/2019 (Permalink)

Mold clean up in Lake Orion

Any home or business attic can fall victim to mold if a source of water is present. All it takes is a small water leak or excess humidity for mold to form in your Rochester home or business attic. During Michigan’s rainy season leaky roofs are very common, however, the important thing is to not let them go unaddressed. Mold can spread throughout your property in as little as 48 hours, so it is imperative that you frequently check your attic for signs of moisture or a leak in your roof. Mold can produce allergies and irritants to not only humans but pets as well, so if you suspect an issue, have an odor, or see visible growth call SERVPRO of Rochester to inspect your attic.

The mold remediation process we use is quick and efficient to make sure we stop the spreading as soon as we can. Here is a breakdown of the steps we use during mold remediation:

1. Connect with the home or business owner and their insurance company
2. Inspection and mold damage assessment of the structure and belongings
3. Mold Containment (to prevent spreading to unaffected areas)
4. Air Filtration & HEPA Vacuuming
5. Removal of mold and mold infested materials
6. Spraying area with Antimicrobial (which is safe for humans and animals)
7. Cleaning the contents in the space

If you believe you have a mold issue, call the trained technicians of SERVPRO of Rochester at (248) 608-2667

Sewage Cleanup

3/26/2019 (Permalink)

Sewage clean up in a residential bathroom in Birmingham Michigan

Have you ever been faced with a mess that you don’t want to or do not know how to clean up? Our SERVPRO of Rochester Michigan technicians completely understand that and are ready to swoop in 24/7 – 365 to help tackle any disaster.

For example, maybe you have faced an unsanitary issue in the home of someone you know, whether it be someone elderly, family, friend, or neighbor, and you are unsure how to clean up or how to help them. SERVPRO of Rochester technicians have the proper equipment, tools, professionalism and processes to clean up and help whomever it is in the most efficient way possible - taking the worry off you.

We will work with you, the homeowner or tenant, as well as the insurance company to cover all the bases in cleaning the home. We use specially formulated chemicals, including disinfectants, floor cleaners, carpet cleaners and deodorizers to properly clean up an unsanitary situation. We are always prepared and take all the necessary precautions, including wearing protective gear, when faced with messes like these. Situations like these can be difficult but we are trained and ready to face them whenever you need us!

Call us today at (248) 427-1500 if you need help!

Spring Cleaning

3/22/2019 (Permalink)

Before and after photos of a finished basement after technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Rochester technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

• We have specially formulated SERVPRO chemicals
• We use green products safe for pets
• HEPA vacuuming
• Carpet Deodorization and cleaning
• Ozone Machine for strong odors
• Using reach poles to clean tall ceilings
• Washing walls/moldings/baseboard etc.
• Floor cleaning
• Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 608-2667