Recent General Posts

Friends Don't Let Friends Hoard

9/28/2018 (Permalink)

Hoarders basement

Our SERVPRO of Rochester technicians handle many complicated situations - one of which includes hoarding. Water, fire, and mold damages are much more complicated in a hoarder home - more obstacles, more damaged belongings, and more sensitive situations with homeowners. 

Here are a list of risk factors when it comes to hoarding: 


Homelessness can result if the local Department of Public Health must order the person out of or condemn the dwelling or if the landlord demonstrates in court that the level or type of hoarding seriously violates the lease. Shelters have also been known to bar individuals whose hoarding puts other shelter guests at risk.

Health Problems

Health problems include falls or accidents and inability of emergency personnel to enter or remove an ill person. Clutter, garbage, animal or human feces and resulting mold or infestation can also cause respiratory and other health problems. Lack of sanitation can be particularly unsafe for immune compromised individuals. Ammonia levels from accumulations of urine and feces can easily exceed maximum occupational exposure limits, and can be harmful to persons with cardiac or respiratory dysfunction.

Personal Safety

Blocked exits or heating vents can also pose a fire hazard and occasionally the nature or extent of hoarded items creates structural dangers due to excess weight. Hoarding of dangerous or flammable items poses great health and safety risks.

Animal Safety

Improper care or neglect of animals can put people at risk of committing felony-level crimes, resulting in forfeiture of animals, fines, and imprisonment.

For more information on these risks click here. 

Tid Bit About the SERVPRO Experience

12/27/2016 (Permalink)

Handling a large loss

Timing is everything when it comes to a loss within your business. Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. Quick action is critical in avoiding costly repairs and expensive downtime. SERVPRO Professionals understand the water damage event can not only disrupt your facility, it can also interrupt day-to-day business functions-possibly closing the business and ultimately affecting your revenues. 

Experience counts when it's YOUR business. There is no such thing as a small emergency when it threatens to shut down your business. Turn to the company with the resources and experience to be a national leader in Cleaning and Restoration. SERVPRO of Rochester can offer: 

-38 years of business in the cleanup and restoration industry

-More than 1,350 Franchises servicing 48 states and Canada 

-Over 5,800 technicians trained in the cleanup and care of commercial property

-Over 95,000 pieces of restoration equipment available nationwide to restore even the largest damage to preloss condition when possible. 

Not only do we have the capacity to take care of your loss efficiently but our SERVPRO of Rochester Professionals are highly-trained to ensure quality work. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

We operate 24 hours a day, 365 days a year to assist you with your clean up and restoration needs. 

How to Safely Use a Portable Generator

2/23/2016 (Permalink)

Carbon Monoxide Hazard

With the recent tragedy in Fenton Township, where a family of six were victims of carbon monoxide poisoning from the use of a portable generator, SERVPRO of Rochester wants to help keep your family safe during a power outage.  A portable generator can be a powerful tool during a power outage or natural disaster, but it can also be dangerous -- even deadly -- if not properly installed and operated. On average, 75 people are killed in the United States each year by carbon monoxide associated with the use of generators. Make sure you know how to use generators safely before you put yourself -- and your loved ones -- at risk. 

Portable generator safety demonstration video

SERVPRO of Rochester would like to send our condolences to the Quasarano Family.

Visit the Electrical Safety Foundation International at for more electrical safety information and resources.