Emergency Fire Damage Restoration Process

2/22/2023 (Permalink)

Black soot from a fire

1. A SERVPRO of Rochester professional will contact you within one hour to arrange for service. 

• We understand the importance of letting you know help is on the way, right away. 

2. Within four hours, a trained professional will arrive on-site prepared to begin emergency mitigation services (if necessary).

• Timely response is key to preventing further damage. 
• Timely mitigation can mean the difference between restoring property and replacing it. 

3. The loss site will be reviewed with you, and your questions and concerns will be addressed. A SERVPRO of Rochester Professional will: 

• Identify the source of loss.
• Identify the source of your concerns. 
• Identify the types of residue present. 
• Identify safety issues. 

4. A SERVPRO of Rochester Professional will begin pretesting for restorability. By pretesting, four key questions are answered: 

• What is unable to be restored?
• What is restorable and what methods of restoration will be most effective?
• What areas and items are unaffected? 
• What areas need to be reviewed by the Adjuster or Property Owner?

5. The scope of the project will be communicated to you or your adjuster if a claim has been filed. 

6. The structure and contents will be cleaned and restored by SERVPRO of Rochester Professionals. 

7. After the work has been completed, a final work through will be conducted with you to help ensure your satisfaction. 

SERVPRO of Rochester has trained and certified technicians to help you in the event of fire damage to your home or business. 

Call us at (248) 608-2667!

Financially Planning For an Emergency Disaster

9/21/2022 (Permalink)

September is National Preparedness Month

One of the themes of National Preparedness Month in 2022 is the focus is on getting financially prepared for an emergency disaster. Ready.Gov highlights some ways that homeowners can get prepared at either no cost or a low cost. In addition to the resources listed on Ready.Gov, the Federal Emergency Management Agency (FEMA) offers a plethora of resources that can be shipped directly to your home.

At SERVPRO of Rochester, we are able to work directly with your insurance company to ease the stress during emergency disasters. It’s important that homeowners make sure they are adequately covered for emergencies that the region is prone to. For example, if your home is in a flood zone, flood insurance should be a priority. Likewise, if your home is in an area where wildfires are prevalent, insurance for wildfires is a must. The Red Cross has an interactive map that shows common disasters across the United States by region and what you should be prepared for.

To get started, here are a few tips you should consider in order to get financially prepared for an emergency disaster:

1. Gather financial, medical, personal, and household information and keep them in an accessible safe space.

2. Keep small amounts of cash in your home for items such as food, gas, or other supplies in the event that you cannot get to an ATM. In addition, consider opening a savings account and saving up money for potential disasters.

3. Keep on top of your homeowners or renters, health, and life insurance. Consider purchasing flood insurance from the national flood insurance program as well as reviewing your policy to make sure you’re adequately covered.

For more information, click on any of the links in this blog or contact us at (248) 608-2667. 

Kitchen Fire in Southfield, MI

9/14/2022 (Permalink)

Stove that caused the kitchen fire

This house fire in Southfield, MI was the result of a pan sitting on the hot stove with residual grease in it unattended. House fires like this cause a lot of smoke and a lot of soot which is an extensive cleaning process - so leave it to the professionals at SERVPRO of Rochester! 

Which appliances caused the most fires in the last year?

• 14% of washing machines (1,723)
• 12% tumble dryers (1,456)
• 11% dishwashers (1,324)
• 9% cookers (1,080)
• 7% fridges / freezers (861)
• 5% central heating (606)
• 4% toasters / grills (495)
• 4% microwaves (427)
• 3% TVs (372)
• 2% washer dryers (225)
• 1% irons (92)

It is extremely important to practice fire safety, especially with regards to appliances in your home. For a list of fire damage tips please click here.

Taking Care of Fire, Smoke, and Soot

2/22/2022 (Permalink)

SERVPRO technicians responding to a fire with heavy soot damage

When you have a fire damage in your home or business let SERVPRO of Rochester's professional team come to your rescue. We us e three key elements to eliminate damages made by fire, smoke and soot. 

-Structural Cleaning- After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a through cleaning. We will pretest to determine the extent of the damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your facility. Depending on the amount of soot, we ,may even be able to reduce the cost of recovery by cleaning lighter soot deposits on some surfaces, eliminating the expense incurred with repainting or refinishing.

-Contents Cleaning- All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. Finally, we can provide an inventory list of all "to be claimed" items if requested. 

-Deodorization- We provide specialized services that rid your place of business of offensive odors left by fire or smoke damage. We do not merely cover up lingering odors with a fragrance, we seek out the sources of the odor and remove them. 

If you have any questions about our processes do not hesitate to call our office, someone is available 24/7 to take your call! (248) 608-2667

The Importance of HVAC When Dealing With Fire, Smoke, and Soot

10/8/2021 (Permalink)

Air filter that caused a fire

Ventilation systems are often the biggest culprit in poor indoor air quality, however, the biggest culprit of fires is your furnace. In fact, according to FEMA, heating appliances were the second highest cause of residential building fires in 2014- specifically furnace flame rollout. 

Flame rollout happens when flames escape and “roll” outside of the closed combustion area. 
If those open flames come into contact with insulation or nearby flammable objects, you will be dealing with a dangerous house fire.

Flame rollout happens when there isn’t enough oxygen to “feed” your furnace. Your furnace needs a mixture of oxygen and fuel to create heat, but if there’s not enough ventilation to provide oxygen, the furnace flames will “roll out” in search of oxygen elsewhere.

Tips on how to keep your furnace safe from flame rollout include:

• Regularly check and change your air filter- A clogged air filter can cause a buildup of soot inside the flue (the tunnel where combustion gases exit outdoors). And when soot buildup blocks the flue, this also restricts your furnace’s oxygen supply.
• Check for obstructions in your furnace flue- Your furnace flue connects to the outside, so obstructions like a bird’s nest, leaves, or other debris are very likely and can prevent your furnace from getting oxygen. 
• Install a rollout switch- These devices detect and shut off power to the furnace when the burner area exceeds normal and safe temperatures. This prevents rollout from happening in the first place.
• Schedule annual furnace maintenance- Annual maintenance allows our techs to spot any issues early on that could lead to flame rollout. We’ll make sure everything is working properly to avoid the abnormal situations that lead to flame rollout.

SERVPRO of Rochester will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Smoke Detectors Save Lives

9/29/2021 (Permalink)

Make sure to install smoke detectors on every level of your home

Smoke alarms play an important role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters, and on every level of the house.  Business owners should consult their local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  Having a plan allows for a quick escape in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance:

• Install smoke alarms on every level of the home, including the basement.
• Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
• Test smoke alarms at least once a month using the test button.
• Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
• Replace all smoke alarms when they are 10 years old.

SERVPRO of Rochester wants you and your family to be safe. If you have a home or business fire, we are here for you and are a phone call away.  For more on emergency preparedness or service, contact SERVPRO of Rochester at 248-608-2667

How to Prepare Your Kids For Emergencies

9/22/2021 (Permalink)

Make sure to practice your emergency readiness plan with your family regularly

The fourth and final theme of this National Preparedness Month 2021 is teaching the youth about preparedness. Make sure your entire family, including kids, are aware of your emergency preparedness plan. In addition, practice it so they know what to do and how to respond in the face of an emergency. A few steps to talk through with your kids are:

1. Who to contact - make sure they have your phone number memorized as well as other emergency contact information and numbers.
   • Tip: pick someone out of town for an emergency contact as they might be easier to reach if there is a local disaster. 

2. Where to meet – Talk through with your family on where to meet in case of an emergency. Pick a familiar and accessible place where you can take shelter if needed.
   • Tip: Make sure the place you decide on is pet friendly if applicable.

3. Practice! Hold regular household meetings with your family to discuss your plan and keep copies of your contact information somewhere safe like a backpack or cellphone.

Ready.Gov has fun interactive games for children to play in order to help prepare the youth for emergencies. Check it out here: https://www.ready.gov/kids/make-a-plan

As National Preparedness Month 2021 comes to an end, SERVPRO of Rochester, Michigan wants to remind you that emergencies and disasters happen year round. Make sure you and your family are staying vigilant each month by keeping up to date with your preparedness kits and looking out for alerts.

#YouthPrep

Financially Preparing for Emergency Disasters

9/17/2021 (Permalink)

Make sure your family is prepared by being financially ready for an emergency disaster

For the third theme of National Preparedness Month in 2021, the focus is on getting financially prepared for an emergency disaster. Ready.Gov highlights some ways that homeowners can get prepared at either no cost or a low cost. In addition to the resources listed on Ready.Gov, the Federal Emergency Management Agency (FEMA) offers a plethora of resources that can be shipped directly to your home.

At SERVPRO of Rochester MI, we are able to work directly with your insurance company to ease the stress during emergency disasters. It’s extremely important that homeowners make sure that they are adequately covered for emergencies that the region is prone to. For example, if your home is in a flood zone, flood insurance should be a priority. Likewise, if your home is in an area where wildfires are prevalent, insurance for wildfires is a must. The Red Cross has an interactive map that shows common disasters across the United States by region and what you should be prepared for.

To get started, here are a few tips you should consider in order to get financially prepared for an emergency disaster:

1. Gather financial, medical, personal, and household information and keep them in an accessible safe space. 

2. Keep small amounts of cash in your home for items such as food, gas, or other supplies in the event that you cannot get to an ATM. In addition, consider opening a savings account and saving up money for potential disasters. 

3. Keep on top of your homeowners or renters, health and life insurance. Consider purchasing flood insurance from the national flood insurance program as well as reviewing your policy to make sure you’re adequately covered.

For more tips and resources on how to prepare financially, click on any of the links above in this blog or contact us at (248) 608-2667

September is National Preparedness Month!

9/10/2021 (Permalink)

National Preparedness Month 2021

It’s time to review and renew your strategies for when disasters strike. Whether you’re a business owner or a homeowner, it’s important to make sure you have a plan in place in case of emergencies. Our crew at SERVPRO of Rochester Michigan wants to help educate and prepare you to make the best decisions for your family and employees. This year, for national preparedness month, Ready.Gov highlights 4 main themes. The first theme this month is Make a Plan.

Ready.Gov has a list of possible disasters and emergencies that might have never crossed your mind such as household chemical emergencies. Check out https://www.ready.gov/september to see the full list to see which emergencies and disasters could possibly affect your area.

There are three steps to consider while making a plan:

1. Discuss important questions with your family or employees such as:

• Where will I shelter?
• Where is my local evacuation route?
• Is my emergency preparedness kit updated? 

2. Consider specific needs in your household

• Every family has different needs. This means that you should account for pets, children, elderly, disabilities, cultural/language barriers, and dietary needs in your emergency plan. 

3. Fill out a family emergency plan by clicking on this link: https://www.ready.gov/plan

4. Practice your plan with your family or employees.

SERVPRO of Rochester is here for you 24/7, 365 days a year when disaster strikes. Call us today to see how we can further help you and your employees or family with getting and staying prepared.

Be sure to follow us on Facebook for more tips on how to stay prepared!

 (248) 608-2667

Emergency Fire Damage Restoration Process

2/23/2021 (Permalink)

Black soot from fire damage

1. A SERVPRO of Rochester professional will contact you within one hour to arrange for service. 

• We understand the importance of letting you know help is on the way, right away. 

2. Within four hours, a trained professional will arrive on-site prepared to begin emergency mitigation services (if necessary).

• Timely response is key to preventing further damage. 
• Timely mitigation can mean the difference between restoring property and replacing it. 

3. The loss site will be reviewed with you, and your questions and concerns will be addressed. A SERVPRO of Rochester Professional will: 

• Identify the source of loss.
• Identify the source of your concerns. 
• Identify the types of residue present. 
• Identify safety issues. 

4. A SERVPRO of Rochester Professional will begin pretesting for restorability. By pretesting, four key questions are answered: 

• What is unable to be restored?
• What is restorable and what methods of restoration will be most effective?
• What areas and items are unaffected? 
• What areas need to be reviewed by the Adjuster or Property Owner?

5. The scope of the project will be communicated to you or your adjuster if a claim has been filed. 

6. The structure and contents will be cleaned and restored by SERVPRO of Rochester Professionals. 

7. After the work has been completed, a final work through will be conducted with you to help ensure your satisfaction. 

SERVPRO of Rochester has trained and certified technicians to help you in the event of fire damage to your home or business. 

Call us at (248) 608-2667!

Restoring Vs Replacing

10/7/2020 (Permalink)

SERVPRO is always Here to Help!

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States. However, when a customer suffers a fire, only one fire matters. Customers' belongings are important to them. Personal belongings are a treasure of life, and a reflection of hard work and achievements. Photographs, books, and other personal items have a value that cannot be put into words. SERVPRO Professionals have the ability to help restore your belongings. 

SERVPRO technicians at SERVPRO of Rochester are skilled in Inventory Services when it comes to customers' belongings. These include: 

-Emergency Inventory

-Pre-Loss Inventory

-Restoration and Replacement Cost Data

-Schedule of Loss-Adjusting Software

• Industry-Exclusive Access

-Complete Inventory

• Total Loss Items, Questionable Items, Restorable Items

-Electronic Reporting 

• Customizable Microsoft Excel Spreadsheet Reports Increase Flexibility

The value in restoration vs. replacement is that it reduces claims payout for insurance companies and saves you money. In most cases, SERVPRO returns belongings to preloss condition and treasured items and keepsakes can be saved. 

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

Remember that SERVPRO of Rochester can help you return to a normal life and home after having a loss. 

Unknown Facts About Soot

9/30/2020 (Permalink)

Open fridge affected by soot after a house fire.

After a fire damage in your home would you think to check the seal on your refrigerator or freezer doors for soot? Probably not. However, soot can penetrate even the smallest places, including the seals on your fridge and freezer like the picture shown here. 

Soot from a fire inside your fridge and refrigerator can and will effect the food and beverages you have inside - therefore, threatening your health. 

Here are a few facts about fire/soot pertaining to the contents of your food/beverages: 

• Heat can cause jars and cans to split and crack allowing contaminants to enter.
• Even if cans and jars appear undamaged, heat can cause the food to spoil.
• Smoke and chemicals from the fire and extinguishing system can penetrate Cryovac packaging, plastic wraps of all kinds, and get under bottle caps or screw tops.
• Firefighting chemicals can taint food and beverages, and packaged products.

Whenever you are dealing with fire/soot in regards to your food and beverages make sure to close the storage container where they are being kept and then call SERVPRO of Rochester professionals to assess the salvageable/unsalvageable items. 

CALL US AT (248) 608-2667

Facts About Soot

9/23/2020 (Permalink)

Open fridge affected by soot after a house fire

After fire damage in your home would you think to check the seal on your refrigerator or freezer doors for soot? Probably not. However, soot can penetrate even the smallest places, including the seals on your fridge and freezer like the picture shown here. 

Soot from a fire inside your fridge and refrigerator can and will affect the food and beverages you have inside - therefore, threatening your health. 

Here are a few facts about fire/soot pertaining to the contents of your food/beverages: 

• Heat can cause jars and cans to split and crack allowing contaminants to enter.
• Even if cans and jars appear undamaged, heat can cause the food to spoil.
• Smoke and chemicals from the fire and extinguishing system can penetrate Cryovac packaging, plastic wraps of all kinds, and get under bottle caps or screw tops.
• Firefighting chemicals can taint food and beverages, and packaged products.

Whenever you are dealing with fire/soot in regards to your food and beverages make sure to close the storage container where they are being kept and then call SERVPRO of Rochester professionals to assess the salvageable/unsalvageable items. 

CALL US AT (248) 608-2667

Kitchen Fire in Southfield, MI

9/17/2020 (Permalink)

Burnt Stove after a kitchen fire in Southfield, Michigan

This house fire in Southfield, MI was the result of a pan sitting on the hot stove with residual grease in it unattended. House fires like this cause a lot of smoke and a lot of soot which is an extensive cleaning process - so leave it to the professionals at SERVPRO of Rochester! 

Which appliances caused the most fires in the last year?

• 14% of washing machines (1,723)
• 12% tumble dryers (1,456)
• 11% dishwashers (1,324)
• 9% cookers (1,080)
• 7% fridges / freezers (861)
• 5% central heating (606)
• 4% toasters / grills (495)
• 4% microwaves (427)
• 3% TVs (372)
• 2% washer dryers (225)
• 1% irons (92)

It is extremely important to practice fire safety, especially with regards to appliances in your home. For a list of fire damage tips please click here.

The Importance of HVAC When Dealing With Fire, Smoke, and Soot

9/11/2020 (Permalink)

Air filter that caused a fire

Ventilation systems are often the biggest culprit in poor indoor air quality, however, the biggest culprit of fires is your furnace. In fact, according to FEMA, heating appliances were the second highest cause of residential building fires in 2014- specifically furnace flame rollout. 

Flame rollout happens when flames escape and “roll” outside of the closed combustion area. 
If those open flames come into contact with insulation or nearby flammable objects, you will be dealing with a dangerous house fire.

Flame rollout happens when there isn’t enough oxygen to “feed” your furnace. Your furnace needs a mixture of oxygen and fuel to create heat, but if there’s not enough ventilation to provide oxygen, the furnace flames will “roll out” in search of oxygen elsewhere.

Tips on how to keep your furnace safe from flame rollout include:

• Regularly check and change your air filter- A clogged air filter can cause a buildup of soot inside the flue (the tunnel where combustion gases exit outdoors). And when soot buildup blocks the flue, this also restricts your furnace’s oxygen supply.
• Check for obstructions in your furnace flue- Your furnace flue connects to the outside, so obstructions like a bird’s nest, leaves, or other debris are very likely and can prevent your furnace from getting oxygen. 
• Install a rollout switch- These devices detect and shut off power to the furnace when the burner area exceeds normal and safe temperatures. This prevents rollout from happening in the first place.
• Schedule annual furnace maintenance- Annual maintenance allows our techs to spot any issues early on that could lead to flame rollout. We’ll make sure everything is working properly to avoid the abnormal situations that lead to flame rollout.

SERVPRO of Rochester will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

National Battery Day 2020

2/18/2020 (Permalink)

According to the US Fire Administration, smoke detectors should be tested at least once a month and batteries should be replaced at least once a year.

National battery day is observed every year on February 18th and it's a great way to remind homeowners as well as business owners to practice safe battery practices.

Batteries die, and other parts of the smoke detector can wear out over time. Testing them regularly and replacing batteries is one way to help ensure your family stays safe should there be a fire in your home.

Battery recycling is another important practice that consumers can participate in to help protect the environment and prevent fires. According to HOBI.com- a company dedicated to secure sustainable solutions, by recycling batteries, you can reduce the number of hazardous materials being put into the landfill which helps conserve our natural resources.

SERVPRO of Rochester is dedicated to enhancing sustainability practices alongside our community in an effort to reduce environmental harm. Here is a link Oakland County residents can visit to find out how to dispose of or recycle batteries: http://rrrasoc.org/about-us/event-schedule/#HHW

Residents in Rochester Hills, MI can also visit Battery Giant's website: http://batterygiantrochesterhills.com/services/battery-recycling/ to learn more about their battery recycling program- Call2Recycle™.

#NationalBatteryDay2020

House Fire in Lake Orion MI

10/3/2019 (Permalink)

Beginning of the cleanup process after a fire in a Lake Orion MI home

A backdraft of emotions often sweeps over the homeowners after fire ravages a home. Fear, uncertainty, stress, and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. 

So after the first wave of heroes has rescued the property, let SERVPRO of Rochester help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting-edge technology, and open communication, we strive to restore not only the home but the customer's peace of mind, as well. 

So, before you risk doing any further damage by attempting to clean up the damage yourself, call the fire damage cleanup and restoration professionals at  (248) 608-2667, SERVPRO of Rochester. Our professionals have worked in total over 40 years to help make fire damage.

Call SERVPRO of Rochester at (248) 608-2667! 

Emergency Fire Damage Restoration Process

9/30/2019 (Permalink)

Black soot on a tile floor

1. A SERVPRO of Rochester professional will contact you within one hour to arrange for service. 

• We understand the importance of letting you know help is on the way, right away. 

2. Within four hours, a trained professional will arrive on-site prepared to begin emergency mitigation services (if necessary).

• Timely response is key to preventing further damage. 
• Timely mitigation can mean the difference between restoring property and replacing it. 

3. The loss site will be reviewed with you, and your questions and concerns will be addressed. A SERVPRO of Rochester Professional will: 

• Identify the source of loss.
• Identify the source of your concerns. 
• Identify the types of residue present. 
• Identify safety issues. 

4. A SERVPRO of Rochester Professional will begin pretesting for restorability. By pretesting, four key questions are answered: 

• What is unable to be restored?
• What is restorable and what methods of restoration will be most effective?
• What areas and items are unaffected? 
• What areas need to be reviewed by the Adjuster or Property Owner?

5. The scope of the project will be communicated to you or your adjuster if a claim has been filed. 

6. The structure and contents will be cleaned and restored by SERVPRO of Rochester Professionals. 

7. After the work has been completed, a final work through will be conducted with you to help ensure your satisfaction. 

SERVPRO of Rochester has trained and certified technicians to help you in the event of fire damage to your home or business. 

Call us at (248) 608-2667!

Taking Care of Fire, Smoke, and Soot

9/17/2019 (Permalink)

SERVPRO technicians responding to a fire with heavy soot damage

When you have a fire damage in your home or business let SERVPRO of Rochester's professional team come to your rescue. We us e three key elements to eliminate damages made by fire, smoke and soot. 

-Structural Cleaning- After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a through cleaning. We will pretest to determine the extent of the damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your facility. Depending on the amount of soot, we ,may even be able to reduce the cost of recovery by cleaning lighter soot deposits on some surfaces, eliminating the expense incurred with repainting or refinishing.

-Contents Cleaning- All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. Finally, we can provide an inventory list of all "to be claimed" items if requested. 

-Deodorization- We provide specialized services that rid your place of business of offensive odors left by fire or smoke damage. We do not merely cover up lingering odors with a fragrance, we seek out the sources of the odor and remove them. 

If you have any questions about our processes do not hesitate to call our office, someone is available 24/7 to take your call! (248) 608-2667

Smoke Detectors Save Lives

9/9/2019 (Permalink)

September is national preparedness month, check your smoke detectors and stay prepared!

Smoke alarms play a important role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult their local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  Having a plan allows for a quick escape in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance:

• Install smoke alarms on every level of the home, including the basement.
• Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
• Test smoke alarms at least once a month using the test button.
• Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
• Replace all smoke alarms when they are 10 years old.

SERVPRO of Rochester wants you and your family to be safe. If you have a home or business fire, we are here for you and are a phone call away.  For more on emergency preparedness or service, contact SERVPRO of Rochester at 248-608-2667

Restoring Vs. Replacing

9/4/2019 (Permalink)

SERVPRO of Rochester Employees

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States. However, when a customer suffers a fire, only one fire matters. Customers are belongings are important to them. Personal belongings are a treasure of life, and a reflection of hard work and achievements. Photographs, books, and other personal items have a value that cannot be put into words. SERVPRO Professionals have the ability to help restore your belongings. 

SERVPRO technicians at SERVPRO of Rochester are skilled in Inventory Services when it comes to customers belongings. These include: 

-Emergency Inventory

-Pre-Loss Inventory

-Restoration and Replacement Cost Data

-Schedule of Loss-Adjusting Software

      -Industry-Exclusive Access

-Complete Inventory

      -Total Loss Items, Questionable Items, Restorable Items

-Electronic Reporting 

      -Customizable Microsoft Excel Spreadsheet Reports Increase Flexibility

The value in restoration vs. replacement is that it reduces claims payout for insurance companies and saves you money. In most cases, SERVPRO returns belongings to preloss condition and treasured items and keepsakes can be saved. 

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

Remember that SERVPRO of Rochester can help you return to a normal life and home after having a loss.